Banquet Operations
Reading a function sheet, room setup styles, timing a plated service and the post event breakdown.
Hotel Training Courses
Courses by professional domain: front office, housekeeping, food and beverage, kitchen, sales and marketing, revenue and reservations, guest experience, quality and audit, security and safety, engineering and hotel management. Every course runs in Arabic and English.
Showing 1–10 of 10 results
Beverage Service
Coffee, tea, juice and mocktail service to standard, including Saudi coffee service and beverage cost discipline.
Food and Beverage Upselling
Describing a dish so it sells itself, pairing suggestions and offering without pressuring the guest.
Food Safety for Service Staff
Temperature control on the pass, allergen questions, cross contamination in the service area and personal hygiene.
Guest Greeting and Seating
Managing the door, the waitlist, seating decisions and handing a table over to the server.
HACCP Basics
What a hazard analysis is, the critical control points a hotel kitchen usually has, and the records that prove control.
Personal and Service Hygiene
Grooming standards, hand washing moments, illness reporting and uniform handling.
POS Procedures
Opening a check, modifiers, voids and comps, room charge posting and closing a shift on the POS.
Restaurant Service
The service sequence from seating to settlement, station setup and working a section under pressure.
Table Service Standards
Carrying, serving and clearing to standard, order of service, and adjusting for family and majlis seating.
Train the role, not the job title
Courses are grouped by hotel department so a housekeeper and a front desk agent each get what their own shift needs.