Course description

Opening a check, modifiers, voids and comps, room charge posting and closing a shift on the POS. The course is built around the procedure as it is actually carried out on shift, with a written standard, the common mistakes, and a checklist to work through.

What will i learn?

  • Carry out the procedure to the written standard without supervision.
  • Recognise the common failures in this task and correct them.
  • Complete the associated checklist and record the result.
  • Know when the situation must be escalated to a supervisor.

Requirements

  • No prior study is required. Access to the relevant work area is useful for the practice checklist.

Frequently asked question

About 60 minutes of study, which can be split across shifts.

Yes. A certificate with a verification code is issued once the course and its assessment are passed.

Yes. Every lesson exists in English and Arabic, and the Arabic version is laid out right to left.

Mona Al Zahrani

Free

Lectures

9

Quizzes

1

Skill level

Beginner

Expiry period

Lifetime

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